Terms & Conditions
Effective: 1 April 2026 · Please read these terms carefully before using the Service
1. Acceptance of Terms
By accessing or using Constant Concepts AI (the "Service") you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms you may not access or use the Service.
2. Description of Service
Constant Concepts AI is a Phoenix-based digital marketing agency. We provide web design and development, mobile apps, SEO, paid advertising, social media, email marketing, conversion-rate optimization, AI/data solutions, video and branding, and CRM automation services on either project-based or retainer engagements.
3. Accounts and Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use.
4. Subscriptions and Billing
Subscription fees are billed in advance on a monthly or annual cycle. All payments are processed securely via Stripe. You may cancel at any time; access continues until the end of the current billing period. We do not offer prorated refunds for partial periods unless required by applicable law.
5. Acceptable Use
You agree not to use the Service to: • Violate any applicable laws or regulations • Distribute malware, spam, or unsolicited communications • Scrape, copy, or reverse-engineer the platform • Infringe the intellectual property rights of others • Engage in any activity that disrupts or damages the Service
6. Intellectual Property & Code Ownership
The Constant Concepts AI platform, website, brand assets, and our pre-existing frameworks, templates, workflow blueprints, and internal development tooling remain the exclusive intellectual property of Constant Concepts. Content you create using the Service remains yours; by using the Service you grant us a limited licence to host and display that content solely to deliver the Service. For custom application and website builds: upon receipt of final payment, you receive a perpetual, royalty-free license to the custom application code developed specifically for your engagement — the repository is delivered to you, with no ongoing platform fees and no lock-in. Constant Concepts retains ownership of the pre-existing frameworks and tooling used to deliver the work.
7. Custom Build Payments & Warranty
Custom application and website builds are billed on milestones: 50% upon statement-of-work execution, 25% upon design approval, and 25% prior to final deployment. Every custom build includes a 30-day post-launch bug-fix warranty covering defects in delivered functionality. Ongoing feature development, maintenance, and enhancements beyond the warranty window are available under a monthly operations retainer. Recurring service retainers (AI workforce, outbound lead generation, marketing) are billed monthly in advance and may be cancelled with 30 days notice.
8. Limitation of Liability
To the maximum extent permitted by law, Constant Concepts shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.
9. Termination
We reserve the right to suspend or terminate your account for material breach of these Terms, including non-payment or abuse. You may delete your account at any time via account settings. Upon termination, your data will be deleted within 30 days.
10. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or in-app notice at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the jurisdiction in which Constant Concepts is incorporated. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Questions about these terms? Contact us