Privacy Policy
Effective: 1 April 2026 · Constant Concepts AI, operated by Constant Concepts
1. Information We Collect
We collect information you provide directly when you create an account, submit a contact form, or make a purchase. This includes your name, email address, billing details, and any content you upload or create within the platform. We also automatically collect certain technical data including IP address, browser type, device identifiers, page views, and referral sources to improve our services.
2. How We Use Your Information
Your information is used solely to deliver, improve, and personalise our services. Specifically we use it to: • Process transactions and send related communications • Respond to support requests • Detect and prevent fraud or abuse • Conduct analytics to improve product performance • Comply with legal obligations
3. Data Sharing
We do not sell, rent, or trade your personal data. We share information only with service providers who assist in operating our platform (e.g., Firebase/Google Cloud, Stripe for payments) under strict data processing agreements, and only as required by law.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Upon account termination you may request complete deletion of your data within 30 days, subject to any legal retention obligations.
5. Your Rights
Depending on your jurisdiction you may have rights to access, correct, delete, or port your personal data. You may also object to or restrict certain processing. To exercise these rights, contact us at the address in section 7.
6. Cookies
We use essential cookies required for the platform to function and optional analytics cookies to understand usage patterns. You can manage cookie preferences via our Cookie Terminal page. For full details see our Cookie Policy.
7. Contact
For privacy enquiries, data subject requests, or to report a concern, contact us via our Contact page. We aim to respond to all privacy requests within 30 days.