Meet Beacon —
Your AI Booking Agent
Beacon handles appointment booking 24/7 via voice, chat, and SMS — syncs to your calendar, sends automated reminders, and cuts no-shows by 40–60%.
The booking math
A service business with 20+ appointments per week typically needs a dedicated scheduler. Here's what Beacon costs instead.
| Beacon | Human Scheduler | |
|---|---|---|
| Annual cost | $31K–$58K | $35K–$55K + phone tools ($5K/yr) |
| Hours covered | 24/7/365 | Business hours only |
| After-hours booking | 100% captured | Voicemail (mostly lost) |
| Reminder sequence | Automatic — always runs | Manual — often skipped |
| No-show rate impact | 40–60% reduction | Dependent on memory |
| Rescheduling handling | Automated | 5–15 min per call |
| Ramp time | 2–3 weeks | 2–4 weeks |
Beacon setup: $10K–$20K one-time + $2,600–$4,800/mo. Human scheduler: salary + benefits + phone tools.
What Beacon does, exactly
Beacon isn't a booking widget. It's a trained booking agent built around your services, your availability rules, and your clients.
24/7 booking across all channels
Answers inbound calls, texts, and chats — books appointments in real time without double-booking, phone tag, or voicemail.
Live calendar sync
Integrates with Google Calendar, Calendly, Acuity, or Square Appointments. Checks real-time availability and books instantly — no back-and-forth.
Automated reminders
Sends SMS + email reminders at 24hr and 1hr before each appointment. Proven to cut no-shows 40–60% for service businesses.
Rescheduling + cancellations
Handles rescheduling and cancellation requests without human intervention — logs the change and opens the slot for new bookings automatically.
Pre-appointment intake
Collects intake form data during the booking conversation — name, service type, location, special requirements — before the appointment starts.
After-hours capture
30% of appointment requests happen outside business hours. Beacon captures every one of them — converting after-hours interest into booked revenue.
How Beacon gets deployed
From kickoff to first live booking in 2–3 weeks.
Booking Logic + Scope Lock
We document your services, scheduling rules, buffer times, team availability, and exception handling. The Scope Lock defines what Beacon books, what it escalates, and your go-live date — signed before build starts.
Build + Integration
We connect Beacon to your calendar system (Google Calendar, Calendly, Acuity), your phone/SMS provider (Twilio, OpenPhone), and your website chat. We configure service options, intake questions, and reminder templates.
Internal testing
Your team runs Beacon through 30+ booking scenarios — complex requests, rescheduling, edge cases, after-hours situations. We tune handling until it matches your front-desk standards.
Soft launch + monitor
Real inbound traffic with us watching for the first week. We verify zero double-bookings, correct intake capture, and reminder delivery. Most clients see measurable no-show reduction within 2 weeks.
Beacon integrates with your booking stack
Want to see Beacon in action?
Chat with Beacon right now
Tell Beacon about your appointment workflow and what's breaking down. You'll see exactly how it would handle booking for your business — including the after-hours scenario most schedulers miss.